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Outlook stores all your email messages, meetings and events, contacts, and tasks in data files. You can run the Inbox Repair Tool (scanpst.exe) to scan your Outlook data files and repair errors. Outlook caches various files to speed up your app experience. When you have issues with the app, it’s likely the app’s cached files are corrupted.

Select More to see additional actions—for example, an option to print a message. If you want to learn about printing, see Print attachments received in email messages. Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue. We have recently received some reports of users who are experiencing issues with subscribing to .ics/ical calendars. We're aware of an issue where some users see the error message "Your message can't be displayed right now".

In System Configuration, if you select a check box, the related service or startup program runs when you restart the computer. If the check box is cleared, the service or startup program doesn't run when you restart the computer. When you start Windows normally, several applications and services start automatically and then run Fix Outlook Support in the background. A Selective Startup or "clean boot" process can help you identify problems that are caused by application conflicts. To keep up with new viruses as they're created, antivirus software vendors periodically provide updates that you can download from the Internet.

Select Change, then choose Repair and click the Continue button. So for about the past month, my Outlook constantly freezes, the window grays out, and I get a "not responding" error message. I am not quite sure when this started, otherwise I would have rolled back updates and/or removed recently installed apps.

You must have at least three user accounts on the computer to complete these steps. You can automatically repair your Office program files to resolve such problems as Outlook freezing or not responding. If creating a new profile Fix Outlook Support solves your issue, you can return to the Show Profiles dialog and delete your old profile. Your profile stores a variety of settings that control how Outlook looks and feels. You can create a new profile and then add your email accounts to the new profile. We recommend setting Windows Update to automatically download and install recommended updates.

When this registry key is set, Outlook will use its own built-in search engine. The built-in search will display the message below to indicate it is not Fix Outlook Support using the Windows Search service. The issues documented in this section have been reported after installing the recent updates listed below.

To effortlessly change your settings so that your inbox looks the way you want it to, see Personalize your new Mail experience in Outlook.com. To access the calendar shared with your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the web, iOS, or Android. If you've already clicked the Accept button in Outlook 2016, you won't be able to re-accept the invitation from another Outlook application. The person who sent you the invitation will need to remove your permissions and then send a new invitation. You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile.

When something goes wrong with Outlook, Microsoft recommends that we start it in Safe mode. Simply that Outlook will be loaded without your add-ins and customization files. Whether it’s creating a new outlook profile or setting up your primary email, we’ve got you covered. If installing the latest updates didn't resolve your issue, move on to the next step.

You don't have appropriate permission to perform this operation. Outlook 2016 freezes when you try to preview an Excel file that's attached to an email. This issue affects all Outlook versions on Windows 7, Windows 8, Windows 10. After installing the September Public Update, Outlook 2007 displays Fix Outlook Support mixed languages in the user interface. We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook.

Add an Outlook.com alias to your account and send email to Gmail users using that alias. For more information, go to Add or remove an email alias in Outlook.com. If you're having problems sending or receiving email, read how to Fix Outlook.com email sync issues. Outlook forwards meeting invitations to other attendees without anyone actually sending an update or forwarding an invite. This happens to accounts that are configured in the iOS Mail app. If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen.

This error may hamper your work and may create other issues as well. This happens because Outlook sometimes blocks unknown attachments to safeguard users’ data. Microsoft Outlook is a great email client, and there is no doubt about it. And just like any other program, problems are bound to happen with the MS Outlook application. I have often seen Outlook users complaining about the abnormal behavior of Outlook. Some say that Outlook hangs on loading profiles, or Outlook keeps freezing.