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Opened Sep 18, 2025 by Brittney Pence@brittneypence8
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5 Common Outlook Issues and Troubleshooting Tips

If that doesn’t work, try using the Inbox Repair Tool or creating a new profile. And if nothing else helps, there are great tools out there that can recover everything for you. Take it one step at a time, and you’ll have Outlook working again soon. Our goal is to give you the answers to fix the most common issues Outlook users face. Bookmark this page so that whenever you come across an error like your Outlook calendar not syncing, or a corrupted file, you'll have a place to start troubleshooting.

Let's cover how to troubleshoot the Outlook indexing first. For all of the Mac users struggling with Outlook not responding, we have a few pointers for you as well. The page serves as a homepage for many people because it includes a link to Outlook, a weather update, aggregated news tailored to you, and Bing (Microsoft's search engine). Some of these accounts still exist as legacies, but it's confusing to sort through what is being phased out and what will remain available. To check if Outlook is not loading for everyone you can review the Microsoft Outlook twitter page, or check at a site like downdetector.com or isitdownrightnow.com.

Sometimes, when Outlook isn’t working right, a simple restart can help. When you turn your computer off and on again, Outlook and your computer may solve many problems. As a result, it helps to clear out any issues or things that might be causing trouble, like when you clean up a messy room.

If your account is affected, be sure to secure your account and update your recovery information. "I had a large PST file that was causing Outlook to crash. Cigati handled it like a breeze. The software is user-friendly and provides clear instructions. I'm so glad I found this tool." If your Microsoft account recovery request wasn't granted, you can keep trying as many times as you want, up to two times per day.

It empowers you to identify recoverable data and restore it to a usable state within Outlook, giving you a much better chance of retrieving your critical information. When the search is over, select one of the files from the list in the central part of the search panel and click the OK button. The path to selected file will be displayed in the address field of Recovery Toolbox for Outlook. If you want to sign in and encounter the situation that your email doesn’t exist, it means your account was deleted before 60 days (about 2 months) or more. In such a case, you can contact the Microsoft support agent to recover deleted accounts. Before talking to a Microsoft agent, be prepared for account-related queries and credentials.

To resolve this Outlook issue, you can follow our comprehensive guide on How to Fix Outlook Search When Not Working. In case your Outlook PST is corrupt or damaged, you can always look for third-party Outlook PST Repair Tool to fix the issue. Inbox Repair Tool or ScanPST.exe troubleshoot Outlook errors is a free utility provided by Microsoft. However, for severely corrupted PST files, it’s recommended to use a third-party repair tool.

If Outlook does not crash, this indicates that one or more Add-ins are to blame for the Outlook 365 crash. If this does not resolve the Outlook 365 crash issue, proceed to the next solution. Here is the next solution for your Microsoft Outlook keeps crashing on Windows. This step will show you how disabling the add-ins can help. The PST files will be repaired and the error will be resolved.

If Outlook is NOT able to start in safe mode, then try the next proposed solution below, entitled Create a new Outlook profile. Starting Outlook in safe mode, which starts Outlook without add-ins loaded, can tell you if an add-in is the source of the problem. Try these troubleshooting steps in the order presented here, from simple to more complicated.

If you want to fix a problem with Outlook closing, try repairing the Office app.First, open the Control Panel.Then, find 'Programs' and click the 'Uninstall a program' option.Scroll down until you see Microsoft 365, right-click on it, and click 'Change. ...Choose either 'Quick Repair' or 'Online Repair'.More items...•May 16, 2024

TrustedTech is dedicated to being a reliable resource for all software and technology support needs. Our relationship to the Microsoft Partner Network allows us to provide competitive pricing and authentic software and support, all with troubleshoot Outlook errors a much-needed human element. You can start Outlook in safe mode, disable your add-ins, and then try to open Outlook normally. Be sure to look where both Outlook exited and when it was restarted. Save the repaired file to PST, MSG, EML, PDF, HTML or export directly to Office 365. This tool has helped IT teams across healthcare, finance, education amongst many others.

Keep in mind this does take a while, and it’s usually best done after the user has left for the day. Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background.

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Reference: brittneypence8/9873fixing-microsoft-outlook-problems#7