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Opened Sep 19, 2025 by Bryce Campion@bryce29d51702
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Troubleshoot Outlook for Windows issues

When you're done, you might need to restart your computer. Click Options and select any Log file option, then click OK. This free application can quickly detect and fix issues with Outlook, Microsoft Office, Microsoft 365, and Microsoft Teams. Whether your Outlook is unresponsive or frequently crashes, this program can help you troubleshoot and fix the root cause of the problem with ease. If you’re experiencing any issues with Outlook on your Windows 10 system, there’s no need to panic. When Outlook is not working, or Outlook keeps crashing pondering upon the cause won’t be of use unless it is a regular issue.

I finished the migration for legacy MFA since 1 months but I still have the problem. If none of that worked, I’d restore the server from backup when it was working and see what happens moving forward. If both of those don’t fix it, I’d run a full maintence cycle on the server.

Start classic Outlook in safe modeIn Windows 10, click Start.Type Outlook /safe, in the Search programs and files and then click OK.Close and re-open Outlook.If the issue is resolved, you can keep working, or if you have time, take the following steps to find out what COM Add-in is causing the problem.

To disable this feature, you'll need to edit the Windows Registry. It's incredibly common to have Outlook crash because of a corrupted PST file. The indexing feature is essentially a catalogue that is built from all of the information you receive in your email. Your searches refer to this catalogue, so that you don't have to check every single folder and email for a term.

Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall. Be aware that you may need your product key if you received one. Microsoft has its own tool for automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps. It can automatically diagnose issues, troubleshoot, and fix problems with Outlook. Note that the above guide to repair Outlook problems link is for desktop Outlook for Windows.

There can be instances that your Outlook profile is corrupted, recreate a new Outlook profile to resolve the issue. Here are some of the reliable methods to restore Outlook 365 not working issue. Follow these methods step-by-step to overcome the issue. Opening Outlook in guide to repair Outlook problems safe mode means that the application will only open all the necessary files to start the applications.

A well-running Outlook will ensure that you enjoy the full benefits of this popular email program. If you follow the above solutions, your Outlook will perform according to your expectations. If you are trapped in a similar situation that my Outlook is not opening, you may feel disturbed about the problem. In the following post, you will find out solutions for the common Outlook not opening problems bonus tips to prevent the problem from happening again.

As @ode2joy ​ said, clearing out the user’s profile usually works, which is a more thorough procedure than just deleting .nst and .ost files. When something goes wrong with Outlook, Microsoft guide to repair Outlook problems recommends that we start it in Safe mode. Simply that Outlook will be loaded without your add-ins and customization files. Originally, the freezing would only occur when I actually tried to do something. So, if I tried to open a message, search my inbox, write a new email, go to the calendar, etc., it would freeze up for about 5-10 seconds at a time. The freezing never seemed to occur when I had Outlook open but was not using it.

I am not quite sure when this started, otherwise I would have rolled back updates and/or removed recently installed apps. I recently uninstalled and reinstalled Office but it only made the issue worse. In System Configuration, if you select a check box, the related service or startup program runs when you restart the computer. If the check box is cleared, the service or startup program doesn't run when you restart the computer.

To do this, start up the Windows Task Manager either by pressing Ctrl + Alt + Del, or by right clicking the taskbar and choosing "Start Task Manager". Then switch to the Processes tab and find all OUTLOOK.EXE items in the list. Click on each OUTLOOK.EXE to select it guide to repair Outlook problems and hit the "End Process" button. To create a user profile, you must first create a user account. When the new account is created, a profile is also created.

Use Tasks to create, manage, and track things you want to get done. You can learn more about the new and classic tasks in Outlook.com by going to Use To Do App to manage tasks in Outlook. At the top of guide to repair Outlook problems the message list, you can choose how you want to view the list. There might also be a visual alert that a message is unread, has an attachment, or is flagged.

It is the best PST repair software to repair and restore data from corrupt PST or password-protected files. You can save recovered PST data to DBX, MBOX, MSG, EML, TXT, RTF, HTML, and MHTML formats. It allows users to restore even large-sized PST files that are often not compatible with other tools.

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Reference: bryce29d51702/3538547#9