Outlook help & learning
Read how to Add your Outlook.com account to another mail app. Some customers may experience a delay when trying to create a new email address, or alias, for their Outlook.com account. We have recently received some reports of users who are experiencing issues with subscribing to .ics/ical calendars. We're aware of an issue where some users see the error message "Your message can't be displayed right now". Microsoft has released a Windows Hotfix file to remove the contacts folder synced by the Teams app. Add an Outlook.com alias to your account and send email to Gmail users using that alias.
However, if you want to change your password with your email provider, you'll need to visit their website or help desk, or contact your email administrator. For example, if you have a Yahoo! account, you first have to change your password at Yahoo.com. Once you've changed your password with your email provider, you can update the password in Outlook. See Change or update your email password for more information. Most Outlook problems can be fixed with proper troubleshooting.
If your Outlook crashes when opening Fix Outlook troubleshooting hub or on startup or even if Outlook stucks at Processing, you can fix it by opening Outlook in Safe Mode. To open Outlook in Safe Mode, follow the instructions below. You can determine if it's corrupted by creating a new profile and changing which profile is used when Outlook starts. If Outlook is NOT able to start in safe mode, then try the next proposed solution below, entitled Create a new Outlook profile. Then, each item in your calendar folder is checked for known problems that can cause unexpected behavior, such as meetings that seem to be missing.
Availability has recovered, and engineers are investigating the root cause and identifying problematic servers. The team is sweeping all remaining capacity to identify and address residual issues. While these Microsoft accounts work in other Microsoft products (e.g. OneDrive, Windows, Xbox), they are non-functional when visiting Outlook.com. Outlook.com (the web version of Outlook) and Outlook apps require a 1st party alias (Outlook/Hotmail/Live/MSN) to send and receive email, use calendar, etc. For more information, go to Reduce attachment size to send large files with Outlook.
After performing the method start Outlook again to check if the method has worked and eliminated the error. Now, that you know the reason for the Outlook Profile being stuck, it should be easier to choose the right methods to fix the issue. Sometimes, Outlook might not work if other Office-related processes are still running. You can end all office-related processes in task manager to ensure a fresh start. Corrupted Outlook files are a common cause related to Outlook. To rectify/repair it, Microsoft has provided an inbuilt utility called Scanpst.exe.
Follow the steps below to disable Outlook’s compatibility mode. You may face issues in loading Outlook Profile if you lack Administrative privileges. Must open Outlook with the administrative privileges (Run as Admin). Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
While doing your work on Outlook stuck on loading profile? It’s a common error encountered by most MS Outlook users. We are here with most legitimate methods to fix this issue before moving ahead to the solution. In this blog, we have discussed different ways how you can fix if your Microsoft Outlook stuck on loading profile. But if the profile is stuck due to the corrupt PST File then the best way to fix is by using the professional tool.
Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall. Be aware that you may need your product key if you received one. If you need to update your email's POP or IMAP account settings, please go to POP and IMAP account settings for more information.
Is there a reason that you’re downloading email to a PST file instead of syncing with the online service? With Office 365 we generally only keep a years worth of email on the local system and find that local performance is decent. This article explains how to resolve problems with Microsoft Outlook hanging, freezing or crashing. Our 9 working solutions will help you fix the "Outlook Not Responding" issue and bring your Outlook back to life. The solutions work for Outlook 365, 2021, 2019, 2016, 2013, and earlier versions.
Follow the six quick procedures given below to effectively resolve Outlook crashing while starting up. Find solutions to common problems or get help from a support agent. Use the classic Outlook startup troubleshooter to diagnose and fix several common classic Outlook for Windows issues for you. The next screen is the preview of all the recovered Outlook items and this concludes the repair process of a PST file using Remo Repair Outlook [PST]. However, if this doesn’t help, proceed to the next step. If a Microsoft 365 application such as Word or Excel isn't working correctly, sometimes restarting it will fix the problem.