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  • outlook-fix-blog2017
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Opened Sep 25, 2025 by Darryl St Ledger@darrylstledger
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Classic Outlook not responding, stuck at "Processing," stopped working, or freezes

We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook. TrustedTech is dedicated to being a reliable resource for all software and technology support needs. Our relationship to the Microsoft Partner Network allows us to provide competitive pricing and authentic software and support, all with a much-needed human element. Use the MIcrosoft 365 inventory scan troubleshooter to generate either a normal or full scan report of your computer and installed Microsoft 365 applications. Use the Microsoft 365 sign-in troubleshooter to help resolve sign-in issues encountered with Microsoft 365.

Clear unnecessary files from outbox and trash folder to optimize the performance of your Outlook application. Also, try to use the necessary Outlook features to enhance the performance of Outlook as well as Windows. A disturbed internet connection can lead to errors like 0x800CCC0F, 0x a and 0x a.

If your computer is running low on resources, Outlook will freeze up. If your antivirus software isn't up-to-date, Outlook may not function correctly. If the problem doesn't occur after you restart Outlook, one of the add-ins is likely the cause of the problem.

If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. Sometimes you’ll open Outlook and then for no apparent reason, it will freeze or Fix Outlook official help shut itself down. There are quite a few different causes for this, but one of the most common is a defective add-in. Here’s how to disable add-ins in Outlook even when it keeps crashing.

If you don't choose an option on that dialog box, Outlook won't let you do anything else. Pressing Alt+Tab will help you switch from window to window and help you see what dialog boxes might be stopping Outlook from responding. If Outlook isn't stuck at a screen that says "Processing," or this didn't resolve your issue, continue to the steps below. There are a number of possible reasons for Outlook to behave this way. We've presented the potential solutions in order from quickest to most time consuming.

Use the Microsoft 365 shared computer activation (SCA) troubleshooter to enable shared computer activation for Microsoft 365 applications. Use the uninstall troubleshooter to uninstall Microsoft 365, Office 2021, Office 2019, or Office 2016 from your Windows PC. If you have Outlook in your startup folder, remove the shortcut from the startup folder. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. TrustedTech delivers unbeatable customer service, with experts in licensing and high-level technicians always on-call to answer your tech issues in-depth. Our Account Managers and Distribution Team fulfills orders quickly and efficiently, giving our customers digital downloads in record time so they can move on to their next big project.

When users select the Manage Microsoft Storage quota link at the bottom corner in Outlook.com, they are taken to a blank Settings page. As we know about common errors in Outlook, now let’s discuss the quick fixes to troubleshoot all these errors. Find solutions to common problems or get help from a support agent. Right-click the folder, and then click Properties to check your permissions for the folder. See the folder owner or your administrator to change your permissions.

The Inbox repair tool can resolve problems by scanning your Outlook data files, and repairing errors. To use the Inbox repair tool, exit Outlook, and then follow the steps in Repair Outlook Data Files (.pst and .ost). In the first place, check whether your antivirus is up-to-date. Reliable and trusted antivirus software vendors do care about compatibility with Microsoft Office applications, so there is a good chance that the issue is fixed in their latest update. If the above does not help, turn off the antivirus and see if it brings Outlook back to life.

Follow the steps below to disable Outlook’s compatibility mode. You may face issues in loading Outlook Profile if you lack Administrative privileges. Must open Outlook with the administrative privileges (Run as Admin). Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.

After performing the method start Outlook again to check if the method has worked and eliminated the error. Now, that you know the reason for the Outlook Profile being stuck, it should be easier to choose the right methods to fix the issue. Sometimes, Outlook might not work if other Office-related processes are still running. You can end all office-related processes in task manager to ensure a fresh start. Corrupted Outlook files are a common cause related to Outlook. To rectify/repair it, Microsoft has provided an inbuilt utility called Scanpst.exe.

Microsoft has released a Windows Hotfix file to remove the contacts folder synced by the Teams app. Some Safari users are unable to add email addresses in the To section, or cannot point the cursor in the To field. Check if your domain is validated according to the new rules of Gmail and Yahoo that will come into effect in 2024. For more detailed information, read our article on SMTP ports.

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Reference: darrylstledger/outlook-fix-blog2017#10