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The sync will fail if the total number of all users (active or inactive) on your account exceeds the user limit placed upon it if present. The Summary sheet on online Outlook email repair utility the spreadsheet attachment of your sync summary includes an Updated User Count and User Limit. These figures will give you an impression of how far over the limit the account is.

Methods to fix Microsoft Outlook syncing error

To solve your Outlook issues, download the application from the Microsoft website and follow the directions.If you are still facing this issue, kindly follow the solutions below to fix the sync issues in Outlook.You can close the wizard at this point as you do not need to complete it for re-authentication to take effect.You can stop any accounts from being brought over by adding them to the sync deny list.The causes of sync issues and local failures in Outlook are explained in this guide, along with practical troubleshooting and resolution techniques.The sync will fail if the groups you selected to load users from no longer exist in Azure AD.Knowing the reasons behind the Outlook sync issues will help us to fix this problem and prevent issues in communication and workflow.Once you have completed the steps to fix Outlook sync errors, kindly check if the error has been fixed or not.The sync will fail if it can't find any users that comply with your filtering preferences or the system's requirements for user records.

This blog talks about the causes behind Outlook synchronization errors and a few solutions to fix Outlook sync issues. We have shared five manual methods in this blog to resolve the Outlook syncing errors. Apart from this, we also discuss the Shoviv OST to PST Converter Tool, a professional way to repair, recover, and convert Outlook data files. This solution will be beneficial for users who are facing Outlook syncing issues because of corrupted PST or OST files.

Common Causes of Sync Issues in Outlook

Find out what to do if you are having issues with syncing users or groups from Microsoft 365. Once you have completed the steps to fix Outlook sync errors, kindly check if the error has been fixed or not. The error message in the Summary sheet of the Sync Summary spreadsheet attachment can also highlight the reason for this. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. To make sure there are no issues, click Test Account Settings to test the connection.

[Answered] Secured OST to PST Converter for OST to PST Conversion

So, follow the below steps to reset Microsoft Outlook settings. The sync does not delete users but rather sets them to inactive. The idea is to provide a recycle bin of users who you can delete when you no longer need them. You can view your inactive users on online Outlook email repair utility the Users page and delete them as you see fit.

What should I do if my sync failed due to authentication issues?

If users are facing syncing issues in Outlook due to corrupt Outlook data files, they must choose a professional tool, like Shoviv OST to PST Converter Tool. This software allows users to process numerous OST files at once without any size limitations. Moreover, it maintains the folder hierarchy and metaproperties of the data when processing Outlook data files. This tool also helps users fix Outlook syncing issues by repairing OST or PST files and syncing the data smoothly. Here, we will discuss the five manual methods to rebuild Outlook data file quickly fix sync issues in Outlook or OWA.

Fixing problems with directory synchronization for Microsoft 365

You can do this in the Microsoft 365 Sync Wizard on the configuration page of your platform settings. After performing these steps, Outlook’s all folders will be synced to the server. If this method doesn’t work for you, navigate to other solutions. Knowing the reasons behind the Outlook sync issues will help us to fix this problem and prevent issues in communication and workflow. Both of our authentication methods can fail if the Enterprise Applications entry for the sync in Azure AD is deleted or if it has had its permissions modified.

What privileges do I need to authorise the M365 sync?

Outlook sync issues can be because of corrupted Outlook OST or PST files. Therefore, now we will know the steps to repair the Outlook data file. To resolve these issues you should run the steps in this article and check whether the groups in your sync's filtering preference contain users in Azure AD. The Sync Summary email can give further information about this. The Users Loaded count will be 0 if all users fail to meet the system's requirements for user records. The Users Processed count will be 0 is there are no users in the synced dataset after filtering.

Use the Microsoft Support and Recovery Assistant

If the connection is poor, consider restarting your modem/router or moving to a more reliable network. We're in the process of migrating from On-Premise Exchange to O365. I have a couple of Users and a Shared Mailbox that were migrated and both Users are experiencing issues with the Shared Mailbox updating on a regular basis. Additionally, you might want to make a new profile and make it the default to see if it fixes the problem. These are the only two I've seen have this issue and I was wondering if you've seen this and figured out a 'fix'?