Fix your Outlook email connection by repairing your profile
A vast community of Microsoft Office365 users that are working together to support the product and others. Simran Bhatia is a technical content writer engaged in writing clear, concise, and SEO-optimized content. With a background in computer science and a passion for writing, I thrive to deliver complex technical content in simple layman terms. This method using the SCANPST.EXE will not work if the PST Files are in bulk or they are encrypted.
Remember to back up your data before making any major changes to avoid data loss. Follow these methods to resolve the Outlook stuck on loading profile issue. Outlook is the most helpful email client for organizations and it has so many common errors also. In this segment, we will know about some scenarios to discuss why users face stuck loading profile error.
Based on successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations. You may not expect this behavior, but the removal of the item is appropriate given the circumstances. Also, this specific kind of situation is rare, and it will always be entered in the ScanPST log file.
Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall. Be aware that you may need your product key if you received one. If you need to update your email's POP or IMAP account settings, please go to POP and IMAP account settings for more information.
It would get stuck at 82% and then she would turn it off. For awhile, when she did this, the system would try a system recovery installation and was successful until now. The navigation pane is the leftmost pane in Outlook where you'll find your folder list and the icons to move between Mail, Calendar, People, and Tasks. Running the /resetnavpane command removes all customizations to the navigation pane. Starting Outlook in safe mode, which starts Outlook without add-ins loaded, can tell you if an add-in outlook keeps crashing fix is the source of the problem. If the troubleshooter can't fix your issue, or if you'd like to fix it yourself, see the next section.
If that block was part of a specific item in Outlook, the item will be removed when it is validated. The Inbox Repair tool is automatically installed with all English-language Microsoft Outlook installation options depending on your operating system. For instructions about how to unhide files and folders, see your operating system documentation. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If everything goes correctly, you’ll get the Repair complete dialog after some time.
If Outlook Desktop fails to connect, try these steps before escalating the issue to the ET&S Help Desk. If you have Outlook in your startup folder, remove the shortcut from the startup folder. Restart Outlook and try to reproduce the problem. Find solutions to common problems or get help from a support agent. To update your password in Outlook, see Change or update your email password. If you're having problems setting up your email in classic Outlook, we want to help.
The Inbox Repair Tool is an in-built utility from Microsoft outlook keeps crashing fix to overcome the Outlook PST file corruption issues. Users can fix Outlook PST files using this utility, but firstly you need to locate the Inbox Repair Tool (ScanPST.exe) in their system. We are going to share a table below with the default location of this utility for different Outlook versions, like Outlook 2010, 2013, or 2019.
After performing the method start Outlook again to check if the method has worked and eliminated the error. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Follow the steps below to disable Outlook’s compatibility mode. Now, that you know the reason for the Outlook Profile being stuck, it should be easier to choose the right methods to fix the issue.
After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, outlook keeps crashing fix but we recommend moving to Windows 11.
Turn off all the add-ins, close Outlook, and reopen it (not in Safe Mode). If it opens correctly, you can enable the add-ins one by one. After turning on each one, close and reopen Outlook to see if it loads correctly. It will help pinpoint the outlook keeps crashing fix troublesome add-in you can remove or replace.
Moreover, the software works with all versions of Outlook like 2021, 2019, outlook keeps crashing fix 2016, 2013, 2010, 2007, etc. Remo Repair Outlook (PST) tool can repair all sorts of corruption issues in your PST files. Whether corruption is caused due to storing the PST file on a server or due to bad sectors on the hard disk, the reason doesn’t matter; Remo Repair can solve the issue. After updating Outlook to the latest version check if it solves your issue or not, If this method didn’t work then go ahead and use the next solution. This automated tool should help you resolve most errors in Outlook. However, if the problem still persists, may the issue is with your PST file, which we will cover in the next solution.