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Note that the above link is for desktop Outlook for Windows. A more general version that can also fix Office, Microsoft 365, and other Outlook problems can be found here. Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online Fix Outlook Support technology support request.

After performing the method start Outlook again to check if the method has worked and eliminated the error. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Follow the steps below to disable Outlook’s compatibility mode. Now, that you know the reason for the Outlook Profile being stuck, it should be easier to choose the right methods to fix the issue.

Your user name is your full email Fix Outlook Support address, for example Update the account information with the one you received from your email provider or from the POP and IMAP server name reference topic. If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. In many organizations, Outlook is one of the most common and core programs that are used from day to day.

It would get stuck at 82% and then she would turn it off. For awhile, when she did this, the system would try a system recovery installation and was successful until now. The navigation pane is the leftmost pane in Outlook where you'll find your folder list and the icons to move between Mail, Calendar, People, and Tasks. Running the /resetnavpane command removes all customizations to the navigation pane. Starting Outlook in safe mode, which starts Outlook without add-ins loaded, can tell you if an add-in Fix Outlook Support is the source of the problem. If the troubleshooter can't fix your issue, or if you'd like to fix it yourself, see the next section.

Pressing Alt+Tab will help you switch from window to window and help you see what dialog boxes might be stopping Outlook from Fix Outlook Support responding. These troubleshooting techniques apply to Outlook 2016 and 2011 for Mac. The navigation pane, which typically displays your Inbox, Sent Items, and other folders on the left sidebar, can sometimes become corrupted. A simple reset often resolves this and allows Outlook to open correctly. Sometimes, extra tools, ‘add-ins’ in Outlook, can make things tricky. They’re like helpful accessories, but sometimes they can cause trouble.

If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. If the troubleshooter can't fix your issue, or if you'd like to fix it yourself, see the next section.

If Outlook is NOT able to start in safe mode, then try the next proposed solution below, entitled Create a new Outlook profile. Starting Outlook in safe mode, which starts Outlook without add-ins loaded, can tell you if an add-in is the source of the problem. Try these troubleshooting steps in the order presented here, from simple to more complicated.

We are here with most legitimate methods to fix this issue before moving ahead to the solution. In this blog, we have discussed different ways how you can fix if your Microsoft Outlook stuck on loading profile. But if the profile is stuck due to the corrupt PST File then the best way to fix is by using the professional tool.

Not something you want to take on lightly, but sometimes you have to. Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall. Be aware that you may need your product key if you received one.

You can automatically repair your Office program files to resolve such problems as Outlook freezing or not responding. To manage your mailbox by reducing the size of the Outlook data file, see Reduce the size of Outlook Data Files (.pst and .ost). Many of these items can be automatically checked by the Classic Outlook Advanced Diagnostics troubleshooter.

Mithilesh also has a strong grasp on email migration & data recovery. He enjoys validating every component of the software, technical materials, and anything else that has to do with his working life. Whenever something goes wrong with Microsoft Outlook, it is strongly recommended to run Outlook in safe mode. If you run Outlook in safe mode, this will allow Outlook to be loaded without the add-ins and other customization files.

TrustedTech delivers unbeatable customer service, with experts in licensing and high-level technicians always on-call to answer your tech issues in-depth. Sometimes you’ll open Outlook and then for no apparent reason, it will freeze or shut itself down. There are quite a few different causes for this, but one of the most common is a defective add-in. Here’s how to disable add-ins in Outlook even when it keeps crashing. The following section will discuss a few send and receive Errors in Outlook. If you are having issues sending email, this might be due to validation issues with your Microsoft Account.