Troubleshoot Outlook for Windows issues
In this case, you’ll have to remove your app’s cache to resolve your issue. Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove. For more information, see Introduction to Outlook Data Files (.pst and .ost). If your issue with Outlook persists, use the repair tool’s "Online Repair" option to fix your app problems. This option takes longer than the first one and requires an active internet connection to resolve your app issues.
Start classic Outlook in safe modeIn Windows 10, click Start.Type Outlook /safe, in the Search programs and files and then click OK.Close and re-open Outlook.If the issue is resolved, you can keep working, or if you have time, take the following steps to find out what COM Add-in is causing the problem.
Fortunately, with the right Outlook troubleshooting strategies, many of the most common Outlook problems are quite straightforward to troubleshoot. Below, you will see some of the most common issues that users run into, and what the most efficient way to troubleshoot Outlook is. You can create a new Outlook Data File and drag the items in the Lost and Found folder into the new data file. After you've moved all the items, you can remove the Recovered Personal Folders (.pst) file, including the Lost and Found folder. To create a new Outlook Data File, go to Create an Outlook Data File. In the Folder Pane, you might see a folder named Recovered Personal Folders that contains your default Outlook folders or a Lost and Found folder.
Here, we list fixes for the possible causes, starting with the most likely culprit. Go in order so you have best chance of getting back to your inbox as quickly as possible. Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again.
If you've already clicked the Accept button in Outlook 2016, you won't be able to re-accept the invitation from another Outlook application. The person who sent you the get Outlook running again invitation will need to remove your permissions and then send a new invitation. Availability has recovered, and engineers are investigating the root cause and identifying problematic servers.
You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile. In this article, we have discussed a very common problem many Outlook users face, i.e., Outlook hangs on loading profile or Outlook keeps freezing. I have shared 8 different solutions that can help you fix Outlook errors like Outlook not responding. I hope the information shared above will be helpful for Outlook users. For older Outlook versions (2007 and earlier), make sure your send/receive settings get Outlook running again are correctly defined.
The Family group calendar now appears in the Outlook.com groups area in the left nav on Outlook web and in the groups area of the Outlook mobile get Outlook running again app. We're aware of an issue where some users see the error message "Your message can't be displayed right now". Microsoft has released a Windows Hotfix file to remove the contacts folder synced by the Teams app. This fix will also lead to a reduction in the total number of contacts on your contact list.
To edit a shared calendar, go online to your own Outlook.com calendar, open Calendar for Windows 10, or use a mobile device. Read how to Add your Outlook.com account to another mail app. We are aware that some users may not be able to receive email from Gmail accounts.
There are three steps you can take to try to get Outlook working again. You might need get Outlook running again to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below.
If you are using an outdated or over-protective Antivirus software, it may conflict with Microsoft Outlook or any of the Outlook add-ins you have installed. Consequently, the Antivirus program will block the add-ins and stop Outlook from functioning properly. Also, ensure that a reliable and get Outlook running again trusted vendor provides the Antivirus program you are using.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. To access the tool, open Control Panel and select "Uninstall a Program." You can start Outlook in safe mode, disable your add-ins, and then try to open Outlook normally.
Conflicting rules can prevent certain rules from working get Outlook running again as intended. Review your rules to identify any conflicts and resolve them by disabling or adjusting overlapping rules. Look for anti-spam software that also flags websites you visit, enabling you to scan for and prevent online viruses.