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To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? Switch your alias to an Outlook.com or Hotmail.com account. Customers using the contact support buttons at the foot of the support pages, or the "email us" links in support Virtual Agent, are unable to open the Help Pane. Check that you have not accidentally blocked the Gmail domain when blocking one Gmail user.

See and manage the tasks repair Outlook data file in the selected list from this window. Right-click a task for a list of options, or select a task to see and manage its details. To import contacts from other email services, export contacts, or clean up duplicate contacts, select an option from the Manage contacts menu. Add a contact to your Favorites by selecting a contact in the list, and then selecting Add to favorites.

Contact someone directly by selecting Start chat or Send email. For contacts, you can select Filter in the upper right to select what to display in the list and how to sort. If you decide you don't want the calendar you created, right-click the calendar and select Remove. Under Calendars, My calendar is the default selection and displays the calendar in Month view.

Recovery Toolbox worked very well and relatively quickly. The original .ost file must be converted to a pst file using Recovery Toolbox for Outlook and then opened in Outlook. Conversion from OST to PST using Recovery Toolbox for Outlook doesn't require the availability of Exchange Server or Windows Domain Controller. The full version of Recovery Toolbox for Outlook transforms it from a data loss diagnostic tool into a complete data recovery solution.

We are aware that some users may not be able to receive email from Gmail accounts. Although it's not possible at the moment to turn the feature off entirely, you can choose to remove it from your favorites list by right clicking the folder and selecting Remove from repair Outlook data file Favorites. This issue has been fixed for Outlook.com country domains.

It empowers you to identify recoverable data and restore it to a usable state within Outlook, giving you a much better chance of retrieving your critical information. When the search is over, select one of the files from the list in the central part of the search panel and click the OK button. The path to selected file will be displayed in the address field of Recovery Toolbox for Outlook. If you want to sign in and encounter the situation that your email doesn’t exist, it means your account was deleted before 60 days (about 2 months) or more. In such a case, you can contact the Microsoft support agent to recover deleted accounts. Before talking to a Microsoft agent, be prepared for account-related queries and credentials.

It is the best PST repair software to repair and restore data from corrupt PST or password-protected files. You can save recovered PST data to DBX, MBOX, MSG, EML, TXT, RTF, HTML, and MHTML formats. It allows users to restore even large-sized PST files that are often not compatible with other tools.

The team is sweeping all remaining capacity to identify and address residual issues. While these Microsoft accounts work in other Microsoft products (e.g. OneDrive, Windows, Xbox), they are non-functional when visiting Outlook.com. Outlook.com (the web version of Outlook) and Outlook apps require a 1st party alias (Outlook/Hotmail/Live/MSN) to send and receive email, use calendar, etc.

We will ensure that all information is retained and only contacts with matching information in all fields will be cleaned up. To check if you have received the fix, review your contact list to confirm duplicates have been removed. Add an Outlook.com alias to your account and send email to Gmail users using that alias.

To learn more about how to share feedback, see How do I give feedback on Microsoft Office. You don't have permission to create an entry in this folder. Right-click the folder, and then click Properties to check your permissions for the folder. See the folder owner or your administrator to change your permissions. Please install the Windows 10 Fall Creators Update to fix this issue. Outlook 2016 freezes when you try to preview an Excel file that's attached to an email.

After performing the method start Outlook again to check if the method has worked and eliminated the error. Now, that you know the reason for the Outlook Profile being stuck, it should be easier to choose the right methods to fix the issue. Sometimes, Outlook might not work if other Office-related processes are still running. You can end all office-related processes in task manager to ensure a fresh start. Corrupted Outlook files are a common cause related to Outlook. To rectify/repair it, Microsoft has provided an inbuilt utility called Scanpst.exe.

Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below. If you can open the original Outlook Data File, you might be able to recover additional items. The Inbox Repair tool creates a backup file with the same name as the original, but with a .bak extension, and saves it in the same folder. There may be items in the backup file that you might be able to recover that the Inbox Repair tool couldn't. The next solution to repair Outlook is to reinstall the problematic Outlook version/application.