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  • mitchel1990
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  • #4

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Opened Sep 22, 2025 by Mitzi Huggard@mitzihuggard55
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Troubleshoot Outlook for Windows issues

A well-running Outlook will ensure that you enjoy the full benefits of this popular email program. If you follow the above solutions, your Outlook will perform according to your expectations. If you are trapped in a similar situation that my Outlook is not opening, you may feel disturbed about the problem. In the following post, you will find out solutions for the common Outlook not opening problems bonus tips to prevent the problem from happening again.

When this registry key is set, Outlook will use its own built-in search engine. The built-in search will display the message below to indicate it is not fixing Microsoft Outlook problems using the Windows Search service. The issues documented in this section have been reported after installing the recent updates listed below.

To install the latest Windows and Office updates, click the link below. Not something you want to take on lightly, but sometimes you have to. Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall. Be aware that you may need your product key if you received one. Microsoft has its own tool for fixing Microsoft Outlook problems automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps.

If Outlook is NOT able to start in safe mode, then try the next proposed solution below, entitled Create a new Outlook profile. Despite the various avenues mentioned, the problem is identified only on RDS 2016 fixing Microsoft Outlook problems (5 servers) with Office 2016. Curiously, there are no issues with PCs running Windows 10 or 11 and Outlook 2016, all within the AD. I initially had a script to remove the entire Outlook folder if date created was before the date of implementation. I’ve modified this to remove the above autodiscover records on user login as a temp workaround.

I have been using the New Outlook app for a few months now, no issues. I am able to open the older Outlook app, but cannot access the new app. I have restarted my laptop multiple times and tried to Uninstall the New Outlook but to no avail.

We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook. Some customers may not be able to see their Profile, Account or Sign Out options when selecting their picture on the top toolbar. We're aware of an issue where some users see the error message "Your message fixing Microsoft Outlook problems can't be displayed right now".

Use the classic Outlook calendar check troubleshooter to identify classic Outlook calendar issues. Use the classic Outlook profile setup troubleshooter to set up Microsoft 365 email in classic Outlook. TrustedTech delivers unbeatable customer service, with experts in licensing and high-level technicians always on-call to answer your tech issues in-depth. TrustedTech is dedicated to being a reliable resource for all software and technology support needs.

This option could be useful if you constantly have to wait for Outlook to rebuild its data file when you restart. To work around the issue, you will need fixing Microsoft Outlook problems to end all Office processes that are running and disable the presence features. We have tried all things mentioned above (except reconnecting the MS account), but the only solution so far is deleting the users profile.

Customers with only a 3rd party email address set up as the username of their Microsoft Account will be asked to add a 1st party Microsoft alias to their account before accessing Outlook.com. You can create a new fixing Microsoft Outlook problems Outlook Data File and drag the items in the Lost and Found folder into the new data file. After you've moved all the items, you can remove the Recovered Personal Folders (.pst) file, including the Lost and Found folder. To create a new Outlook Data File, go to Create an Outlook Data File.

Learn how to check the version of Outlook you are using and update your Outlook. This is intended as a general guide to some common errors and I may not be able to troubleshoot through this. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.

For newer versions (2010 and later), check the Send/Receive Groups and disable scheduled sending/receiving. If you don’t want to go with the manual methods to fix these errors, you can directly go with the Outlook PST Recovery Tool. It is highly recommendable or suggestive by IT Professionals and experts.

Some customers may experience a delay when trying to create a new email address, or alias, for their Outlook.com account. Although it's not possible at the moment to turn the feature off entirely, you can choose to remove it from your favorites list by right clicking the folder and selecting Remove from Favorites. We have recently received some reports of users who are experiencing issues with subscribing to .ics/ical calendars. This fix will also lead to a reduction in the total number of contacts on your contact list. We will ensure that all information is retained and only contacts with matching information in all fields will be cleaned up.

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Reference: mitzihuggard55/mitchel1990#4